At Home Physical Therapy With Telehealth

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Don't cancel your appointment for PT because of the "shelter at home" order, instead, meet your Physical Therapist virtually! This is a great option to continue to receive highly skilled care and guidance from our Physical Therapists and Physical Therapist Assistants while remaining in your home! Telehealth is convenient, safe and effective.

How Does It Work?
Technology like the internet, electronic medical records, online patient portals, smartphones and webcams open up treatment and intervention options that may be new to both you and your provider. Virtual platforms allow one-on-one interactions in real-time. Patient portals allow uploads and updates of home exercise programs and educational materials. We use the zoom platform and will email you the link at the time of your appointment. All you will do is click on the invitation to join the video and therapy will begin!

You may not be able to go to your PT, but your PT may be able to come virtually to you! Rules and regulations vary from state to state, and insurer to insurer. Insurance plans are also being rapidly updated and changed to respond to the COVID-19 pandemic, so the best way to find out what is available to you is to contact our office and ask!

Telehealth Macon GA Warner Robins GA R Jason Kent Physical Therapy
Candy Turbeville, PTA performing a Telehealth visit
Our therapist will assess your form and give guidance and correction as needed

Benefits of Telehealth
  • No transportation time or costs
  • No need to take time off of work
  • Eliminate child or elder care issues
  • On-demand options
  • Convenient
  • Less Chance of Catching a New Illness
  • Less Time in the Waiting Room
  • Better Health

Virtual Visit Tips!

● You’ll need a device with a screen, camera and microphone. This could be a smartphone, tablet, or computer
● You may need a specific app – your therapist will tell you what you need and where to find it
● Choose a private space where you feel comfortable to conduct your visit. Make sure you have room to move, this is still a PT visit and movement is the whole point!
● Wear clothes that you can move in, and that your PT can see you move in. Very loose, baggy clothing makes it hard for your PT to see and evaluate your movement
● Collect any equipment you may have beforehand, so your PT knows what you have to work with. Examples might include resistance bands, foam rollers, yoga mats and blocks, etc.
● Be ready to get creative and have fun! For many patients and therapists, televisits are a new experience so expect to work together and try new things to find what works best for you.

This is new, and change can be difficult! The hope of R. Jason Kent Physical Therapy is to show our insurance companies how valuable TeleTherapy can be so that even after Covid-19 has passed, it is an option for patients that cannot come into the office for various reasons. This could be very beneficial for people who travel within the state, are stuck at home due to bad weather or illness or those that are unable to drive themselves to our clinic, such as individuals that have just had surgery. If you have any questions about this new service that our company is providing, please give us a call and we will be happy to answer them!!!

FAQS

  • What is Telehealth?

    Telehealth is the use of electronic video communication to provide Physical Therapy services to you in your home. Technology like the internet, electronic medical records, online patient portals, smartphones and
    webcams open up treatment and intervention options that may be new to both you and your provider. Virtual platforms allow one-on-one interactions in real time. Patient portals allow uploads and updates of home exercise programs and educational materials. You may not be able to go to your PT, but your PT may be able to come virtually to you! Rules and regulations vary from state to state, and insurer to insurer. They are also being rapidly updated and
    changed to respond to the COVID-19 pandemic, so the best way to find out what is available to you is to contact your physical therapist and ask!

  • Has Telehealth been around long?

    Yes. Telehealth has been successfully used all over the nation for many years but has not
    been recognized as a reimbursable service in the state of Georgia until the recent Covid-19
    outbreak. It gives healthcare providers another option in the way that we deliver care to our
    patients, while reducing the risk of further spreading of the coronavirus.

  • Will Telehealth still help me recover?

    While nothing replaces the skilled hands-on interventions and feed-back a therapist can
    provide in-person, we are still able to provide high quality care via Telehealth. For existing
    patients, we can continue to teach, guide, provide visual and give verbal feedback and progress
    your care just as we would in our office. For new patients, we can gather the necessary
    information, make an accurate diagnosis, develop a plan of care and effectively implement
    various interventions for treatment.

  • Is Telehealth covered by my insurance?

    Before Covid-19 the answer in Georgia was no. However, in response to this nation-wide
    spread of the virus, every day more insurance companies are changing their rules to include
    payment for our therapy services that would typically be covered during a standard in-person
    visit. We can check your coverage for you prior to the visit. Another alternative to Telehealth
    that most insurances (including Medicare) are also covering are “e-visits” which are telephone
    sessions that can be used once a week to check in on progress, and exercises and answer any
    questions that you may have if you are unable to come into the clinic and have questions.

  • What if my insurance does not cover the Telehealth visit?

    If you decide you would like a full 30-45 minute Telehealth visit but your insurance does
    not yet cover this service, we do offer a cash pay option to make sure you can still receive the
    care you need at home.

  • How do I pay?

    After receiving a confirmation with your scheduled Telehealth appointment, you will be
    required to pay your co-pay or deductible with a credit card through our secure website.

  • What will I need in order to connect with my therapist?

    You will need access to a smartphone, tablet, laptop or desktop computer that has a camera
    and microphone and is connected to the internet. We recommend a quiet room where you have
    plenty of room to move and a stable chair to sit if needed. If you happen to have bands,
    dumbbells, ankle weights, yoga balls or any other exercise equipment please let your therapist
    know so that these can be incorporated into your treatment as appropriate. And if you don’t have
    any equipment, don’t worry! We can help you get creative! A 16 oz water bottle or canned
    vegetables makes a great one-pound dumbbell!

  • What is a Telehealth visit like?

    After signing up for an e-visit or Telehealth visit through our website, our office will contact
    you with your appointment information. You will receive an email with instructions on how to
    connect through our Telehealth platform. Once connected, your therapist will take you
    through your treatment just like they would in the office. You will be asked how you’re doing
    currently, if you are having any pain, and then will be guided through exercise instruction and
    any necessary education. Before the session ends, your therapist will make sure all your needs
    are met and questions are answered.

  • What do I wear?

    Just like you would in a regular clinical setting. You can wear shorts or leggings and a t-shirt
    so the therapist can get a better view to analyze your posture and body movements.

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